Información general Estadísticas salarios del profesión "IT Service Desk en México"

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a Helpdesk Associate to join our team in Guadalajara, Jalisco, Mexico.NTT DATA, Inc. currently seeks a Help Desk Associate : Full Time : to join our team in Guadalajara.Location: Guadalajara, Jalisco. Mexico.Requirements:- Availability to work 45 hours per week- Interest in working on Afternoon/Night shifts- Advanced English- Looking to work in IT Environment- 6 months of experience in Customer ServiceWe Offer:- Competitive salary- Grocery Tickets : 12 of base salary- 30 days of christmas bonus- 10 days of vacations- 40 Vacation bonus- 5 personal days per year- Medical insurance (You and your family)- Life insurance- Dental Insurance- Discounts with selected Optics- Opportunity to grow in the companyActivities- General L1 support for hardware and MS Office packages- Advance technical support for in:house applications and developments- Answer technical support calls providing and escalating to other support groups- Provide support based on email generated requests or reports- Document troubleshooting steps and detailed description of the customer incidents and requests- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failuresAbout NTT DATA ServicesNTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 of the Fortune 100. NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran:status, sexual orientation, gender identity, or any other class protected by law.

Your Career Begins at TimkenIf youre ready for a challenging career that provides you with the ability to advance personally and professionally, look to Timken. Our associates make the world more productive by improving the efficiency and reliability of the machinery that keeps industry in motion.Purpose and ScopeIs primarily responsible for providing IT support in a fashion that ensures efficient operations and system compliance. This includes functional and technical guidance on both projects and on:going support requirements for a highly automated manufacturing operation.Responsibilities:Ensure the proper functioning of servers at the Hardware and Software level through the development of predictive and preventive maintenance policies and procedures that guarantee the continuity of the operation in optimal conditions, including Disaster Recovery Priority, data bases and share files information backups and Service Provision.:Resolve hardware or network equipment issues in a timely fashion, either directly or working with others, to include technical support areas of backup and disaster recovery for the equipment.:Focused support of Shop Floor Information System and PC controlled manufacturing equipment and gauges.:Ensure accurate and efficient delivery of electronic information from Corporate Systems to manufacturing operations.:Install printers (hardware and software) for all areas. :Install Replace computers in all areas.Technical/Functional Skills:Knowledge implementing, configuring, and testing solutions of IT systems:Knowledge in Data Base, Network Admin:Customer focus results:Analysis and problem:solving abilities:Communication, teamwork, execution, planning, tracking.Education / Experiencestylemargin:bottom:11.0px::IT/Systems Engineer, certified.Minimum 3years as in Network knowledge, Operative Systems, computer configuration, Help Desk and Customer Service.All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law.