Información general Estadísticas salarios del profesión "Python Software Engineer en México"

DESCRIPTIONThe Amazon Devices team designs and engineers high-profile consumer electronics, including the best-selling Kindle family of products. We have also produced groundbreaking devices like Fire tablets, Fire TV, Amazon Dash, and Amazon Echo. What will you help us create?The Team: How often have you had an opportunity to be a founding member of a team that is solving a significant problem through innovative technology? Would you like to know more about how we are envisioning the use of data analytics, machine learning, AI and linear programming to solve these problems? If this sounds intriguing, then we’d like to talk to you about a role on a new Amazon team that's tackling a set of problems requiring significant innovation and scaling. We are seeking a Data Engineer with strong analytical, communication and project management skills to join our team. Working closely with business stakeholders, software development engineers and scientist colleagues, you will design, evangelize, and implement state-of-the-art solutions for never-before-solved problems, helping Amazon Device to provide customer great products and keep the data secure. You will work with the most complicated data environment, employ right architecture to handle big data and support various analytics use cases, including business reporting, production data pipeline, machine learning, optimization models, statistical models, simulation, etc. Your work will have a direct impact on the day-to-day decision making in the Amazon Devices Sales & Operations Technology, and end customers. You are an individual with outstanding analytical abilities, excellent communication skills, good business understanding, and technically savvy. The successful candidate will be an analytical problem solver who enjoys diving into data, is excited about solving ambiguity problems, can multi-task, and can credibly interface between technical teams and business stakeholders.We are open to hiring candidates to work out of one of the following locations:Guadalajara, JAL, MEXBASIC QUALIFICATIONS- 7+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelines- Experience with SQL- Experience in at least one modern scripting or programming language, such as Python, Java, Scala, or NodeJS- Experience mentoring team members on best practicesPREFERRED QUALIFICATIONS- Experience with big data technologies such as: Hadoop, Hive, Spark, EMR- Experience operating large data warehouses

DESCRIPTIONThe Amazon Devices team designs and engineers high-profile consumer electronics, including the best-selling Kindle family of products. We have also produced groundbreaking devices like Fire tablets, Fire TV, Amazon Dash, and Amazon Echo. What will you help us create?The Team: How often have you had an opportunity to be a founding member of a team that is solving a significant problem through innovative technology? Would you like to know more about how we are envisioning the use of data analytics, machine learning, AI and linear programming to solve these problems? If this sounds intriguing, then we’d like to talk to you about a role on a new Amazon team that's tackling a set of problems requiring significant innovation and scaling. We are seeking a Sr. Business Intelligence Engineer with strong analytical, communication and project management skills to join our team. This role will be a key member of a Science and Data technology team based in Mexico (Guadalajara). Working closely with business stakeholders, software development engineers, BI Engineers and scientist colleagues, you will design, evangelize, and implement state-of-the-art solutions for never-before-solved problems, helping Amazon Device to provide customer great products and keep the data secure. You will work with the most complicated data environment, dive deep into ambiguous and complex issues, analyzing the data use traditional/advanced analytical approaches (e.g., statistical modeling, machine learning) to turn big data into actionable insights. You will employ right BI solution to virtualize the data as insights in a story telling approach. Your work will have a direct impact on the day-to-day decision making in the Amazon Devices Sales & Operations Technology, and end customers.You are an individual with outstanding analytical abilities, excellent communication skills, good business understanding, and technically savvy. The successful candidate will be an analytical problem solver who enjoys diving into data, is excited about solving ambiguity problems, can multi-task, and can credibly interface between technical teams and business stakeholders.We are open to hiring candidates to work out of one of the following locations:Guadalajara, JAL, MEXBASIC QUALIFICATIONS- 5+ years of SQL experience- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience with theory and practice of design of experiments and statistical analysis of results- Experience with AWS technologies- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with theory and practice of information retrieval, data science, machine learning and data miningPREFERRED QUALIFICATIONS- Experience working directly with business stakeholders to translate between data and business needs- Experience managing, analyzing and communicating results to senior leadership

Job ID: Required Travel :No TravelManagerial : NoLocation: :Mexico:Guadalajara (AM)Who are we?Amdocs helps those who build the future to make it amazing. With our market:leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next:generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of 4.89 billion in fiscal 2023.In one sentenceResponsible for design, development, modification, debug and/or maintenance of software systemsWhat will your job look like?- You will design, develop, modify, debug and/or maintain software code according to functional, non:functional and technical design specifications.- You will follow Amdocs software engineering standards, applicable software development methodology and release processes, to ensure code is maintainable, scalable, and supportable, and demo the software products to stakeholders.- You will investigate issues by reviewing/debugging code, provide fixes and workarounds, and review changes for operability to maintain existing software solutions.- You will work within a team, collaborate and add value through participation in peer code reviews, provide comments and suggestions, and work with cross functional teams to achieve goals.- You will assume technical accountability for your specific work products within an application and provide technical support during solution design for new requirements.- You will be encouraged to actively look for innovation, continuous improvement, and efficiency in all assigned tasks.All you need is...:Under graduate degree in Science/IT/Computer Science or equivalent:Students in their last 1 year of University:Any exposure to Object Oriented Programing Languages:Good understanding of Operating systems(Linux/Unix/Windows etc.):Logical and creative problem:solving skills:Good oral and written communication skill:Analytical skills:Creativity and Innovation:Technological Excellence:Displays Confidence and Curiosity:Demonstrates Excellence and ProfessionalismWhy you will love this job:- You will be challenged to design and develop new software applications.- You will have the opportunity to work in a growing organization, with ever growing opportunities for personal growth.Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

DESCRIPTIONThe Kindle Ingestion and Expansion (KIX) team enables independent authors, content creators and publishers to publish their content as eBooks for distribution to the Kindle Store, Kindle Unlimited and the Kindle Owners’ Lending Library; as well as in print formats for sale on Amazon’s global marketplaces, bookstores and other online retailers using Amazon’s state-of-the-art Print on Demand (POD) technology. KIX is a key component of Amazon’s vision to provide Kindle customers with the world’s largest content selection in their preferred format - digital or paperback. The KIX Support Engineering team provides Tier 2&3 services production support and is also responsible for providing multifaceted services to the Kindle digital product family of development teams and working with production operations teams for software product release coordination and deployment. This job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success. Key job responsibilities- Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services- Work on operations and maintenance driven coding projects, primarily in Python, Perl, or shell scripts, web technologies, with the potential for Java based projects- Software deployment support in staging and production environments- Develop tools to aid operations and maintenance- System and Support status reporting- Ownership of one or more Digital products or components- Customer notification and workflow coordination and follow-up to maintain service level agreements- Work with support team for handing-off or taking over active support issues and creating a team specific knowledge base and skill setA day in the lifeInclusive team cultureAt Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trustWork Life BalanceWe believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship& Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.We are open to hiring candidates to work out of one of the following locations:Mexico City, DIF, MEXBASIC QUALIFICATIONS- 2+ years of software development, or 2+ years of technical support experience- Experience troubleshooting and debugging technical systems- Experience in Unix- Experience scripting in modern program languagesPREFERRED QUALIFICATIONS- Experience scripting in one or more language (e.g. Bash, Python, Perl, Ruby)- Experience working with REST API based services- Experience with REST web services, XML, JSON

DESCRIPTIONDo you want to solve business challenges through innovative technology? Do you enjoy working on cutting-edge, scalable services technology in a team environment? Do you like working on industry-defining projects that move the needle?At Amazon, we hire the best minds in technology to innovate and build on behalf of our customers. The focus we have on our customers is why we are one of the world’s most beloved brands – customer obsession is part of our company DNA. Our Software Development Engineers (SDEs) use cutting-edge technology to solve complex problems and get to see the impact of their work first-hand.The challenges SDEs solve for at Amazon are big and influence millions of customers, sellers, and products around the world. We are looking for individuals who are passionate about creating new products, features, and services from scratch while managing ambiguity and the pace of a company where development cycles are measured in weeks, not years.If this sounds interesting to you, apply and come chart your own path at Amazon.Key job responsibilities• Collaborate with experienced cross-disciplinary Amazonians to conceive, design, and bring innovative products and services to market.• Design and build innovative technologies in a large distributed computing environment and help lead fundamental changes in the industry.• Create solutions to run predictions on distributed systems with exposure to innovative technologies at incredible scale and speed.• Build distributed storage, index, and query systems that are scalable, fault-tolerant, low cost, and easy to manage/use.• Design and code the right solutions starting with broadly defined problems.• Work in an agile environment to deliver high-quality software.We are open to hiring candidates to work out of one of the following locations:Mexico City, DIF, MEXBASIC QUALIFICATIONS• Currently enrolled in a Bachelor’s or Master’s Degree in Computer Science, Computer Engineering, or related field at time of application or graduated less than one year prior to application• Familiarity with the syntax of languages such as Java, C/C++ or Python.• Knowledge of Computer Science fundamentals such as object-oriented design, algorithm design, data structures, problem solving, and complexity analysis.• Advanced knowledge of EnglishPREFERRED QUALIFICATIONS• Previous technical internship(s). • Experience with distributed, multi-tiered systems, algorithms, and relational databases.• Experience in optimization mathematics such as linear programming and nonlinear optimization.• Effectively articulate technical challenges and solutions.• Adept at handling ambiguous or undefined problems as well as ability to think abstractly.

Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a Sr. SecOps Engineer to join our team in Guadalajara, Jalisco (MX:JAL), Mexico (MX).Job PurposeThe SecOps Engineer role will support and deliver cloud:native initiatives supporting Jacksons business needs. The SecOps Engineer should be highly motivated with excellent analysis, execution, and communication skills. The SecOps Engineer will have an understanding of cloud computing and technology systems and how them in building solutions to solve business needs.Essential Job Responsibilities:Assists in designing and implementing secure cloud solutions (Application hosting security) to support the ongoing cloud transformation of Jackson's business.:Collaborates with development teams to identify optimal cloud security solutions. :Contributes security and compliance recommendations for cloud design, infrastructure design, software development design/architecture, along with data storage and handling.Other Duties:Performs other duties and/or projects as assigned. Knowledge, Skills and Abilities:The Cloud Security Engineer is a hands:on technical role, responsible for securing cloud:based systems and applications :Design, implement, and maintain cloud security policies and procedures:Evaluate security products and vendors and provide recommendations:Implement, configure, and manage cloud security tools and services:Perform security assessments of applications:Research and evaluate new cloud security technologies and trends:Monitor and respond to cloud security events and incidents:Basic understanding of cloud computing and technology systems on Azure.:PowerShell, Python, Terraform or other scripting and/or coding experience. :Positive attitude and a strong commitment to delivering quality work.:Effective communication skills (written and verbal).:Ability to collaborate effectively in a team environment to achieve desired results.:Ability to successfully manage assignments on multiple projects, in a fast:changing technical environment.:Ability to work extended hours as needed.:Understanding of Cloud security posture management (CSPM) and Cloud:native application protection platform (CNAPP) is plus.Qualifications:Bachelors Degree in Computer Science, Computer Engineering, Information Technology, or another relevant field or Equivalent experience and/or education. Required.:3+ years relevant experience required.About NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a 30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge:to:cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long:term success. Visit nttdata or LinkedIn to learn more.NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a Terraform engineer to join our team in Guadalajara, Jalisco (MX:JAL), Mexico (MX).Job PurposeThe Cloud Engineer role will support and deliver cloud:native initiatives supporting Jacksons business needs. The Cloud Engineer should be highly motivated with excellent analysis, execution, and communication skills. The Cloud Engineer will have an understanding of cloud computing and technology systems and how them in building solutions to solve business needs.Essential Job Responsibilities:Assists in designing and implementing dynamically scalable, fault tolerant cloud solutions to support the ongoing cloud transformation of Jackson's business.:Collaborates with development teams to identify optimal cloud solutions. :Contributes security and compliance recommendations for cloud design, infrastructure design, software development design/architecture, along with data storage and handling.Other Duties:Performs other duties and/or projects as assigned. Knowledge, Skills and Abilities:Basic understanding of cloud computing and technology systems.:PowerShell, Python, Terraform or other scripting and/or coding experience. :Positive attitude and a strong commitment to delivering quality work.:Effective communication skills (written and verbal).:Ability to collaborate effectively in a team environment to achieve desired results.:Ability to successfully manage assignments on multiple projects, in a fast:changing technical environment.:Ability to work extended hours as needed.Qualifications:Bachelors Degree in Computer Science, Computer Engineering, Information Technology, or another relevant field or Equivalent experience and/or education. Required.:3+ years relevant experience required.About NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a 30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge:to:cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long:term success. Visit nttdata or LinkedIn to learn more.NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a Sr. DevSecOps Engineer to join our team in Guadalajara, Jalisco (MX:JAL), Mexico (MX).Job PurposeThe SecOps Engineer role will support and deliver cloud:native initiatives supporting Jacksons business needs. The SecOps Engineer should be highly motivated with excellent analysis, execution, and communication skills. The SecOps Engineer will have an understanding of cloud computing and technology systems and how them in building solutions to solve business needs.Essential Job Responsibilities:Assists in designing and implementing secure cloud solutions (Application hosting security) to support the ongoing cloud transformation of Jackson's business.:Collaborates with development teams to identify optimal cloud security solutions. :Contributes security and compliance recommendations for cloud design, infrastructure design, software development design/architecture, along with data storage and handling.Other Duties:Performs other duties and/or projects as assigned. Knowledge, Skills and Abilities:The Cloud Security Engineer is a hands:on technical role, responsible for securing cloud:based systems and applications :Design, implement, and maintain cloud security policies and procedures:Evaluate security products and vendors and provide recommendations:Implement, configure, and manage cloud security tools and services:Perform security assessments of applications:Research and evaluate new cloud security technologies and trends:Monitor and respond to cloud security events and incidents:Basic understanding of cloud computing and technology systems on Azure.:PowerShell, Python, Terraform or other scripting and/or coding experience. :Positive attitude and a strong commitment to delivering quality work.:Effective communication skills (written and verbal).:Ability to collaborate effectively in a team environment to achieve desired results.:Ability to successfully manage assignments on multiple projects, in a fast:changing technical environment.:Ability to work extended hours as needed.:Understanding of Cloud security posture management (CSPM) and Cloud:native application protection platform (CNAPP) is plus.Qualifications:Bachelors Degree in Computer Science, Computer Engineering, Information Technology, or another relevant field or Equivalent experience and/or education. Required.:3+ years relevant experience required.Key Words :Azure CloudCI CD : using Git HUB ActionPowershell, Terraform is mustAbout NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a 30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge:to:cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long:term success. Visit nttdata or LinkedIn to learn more.NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriat

DESCRIPTIONWe are seeking a highly skilled and motivated software engineer to join our team in the commercial real estate industry. In this role, you will work at a global scale to solve real-world challenges that will transform Amazon’s approach to Industrial Real Estate in ways we can’t even image yet. You will by applying tools in workflow automation, geospatial intelligence and mapping, and artificial intelligence. You will work closely with a team of experts to develop and implement cutting-edge technology solutions that will revolutionize the way our stakeholders conduct business.This is a fantastic opportunity for a senior software engineer to make a significant impact in the commercial real estate industry. You will work on cutting-edge technology solutions that will transform the way our clients do business and grow and mentor a team of software developers. We offer competitive compensation, comprehensive benefits, and a dynamic work environment where you will be challenged and rewarded for your contributions. We invent every day. We are World Wide Real Estate Technologies and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun. If you are a senior developer with a passion for innovation, we encourage you to apply today.A day in the life- Lead, mentor, challenge and grow other software engineers on the team - Develop and implement software solutions that leverage workflow automation, geospatial intelligence and mapping, and artificial intelligence to improve our clients' business processes - Collaborate with cross-functional teams to design, develop, and deploy innovative software solutions that meet our clients' needs - Actively engage and participate in software architecture and design reviews - Maintain and enhance existing software applications to ensure they meet the evolving needs of the business - Write clean, efficient, and well-documented code that adheres to industry best practices - Participate in code reviews and provide constructive feedback to peers - Stay up-to-date with emerging technologies and industry trends to ensure our software solutions remain at the forefront of the industryAbout the teamWWRE Tech manages software tools to centralize data about what buildings Amazon launches. Since inception, these tools have grown to encompass Amazon's worldwide operations (outside physical stores): we now cover thousands of active new launches, retrofit, and lease-related projects. We create global standards for managing data related to these capital projects.Inclusive team culture At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trustWork Life Balance We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship& Career Growth Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional. We are open to hiring candidates to work out of one of the following locations:Mexico City, DIF, MEXBASIC QUALIFICATIONS- Bachelor's degree in Mathematics, Engineering, Computer Science, or related discipline or equivalent experience- 5+ years of non-internship professional software development experience - 3+ years of programming with at least one software programming language experience - 3+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience developing with AWS cloud services- Strong proficiency in programming languages such as Java, Python, and/or C++ - Experience with workflow automation tools such as AWS Flow Framework, or other similar tools - Excellent written and verbal communication skills- Strong problem-solving skills and ability to think creatively to develop innovative solutions- Experience as a mentor, tech lead or leading an engineering team - Proven ability to work independently and manage multiple projects simultaneously PREFERRED QUALIFICATIONS- Advanced degree in Mathematics, Engineering, Computer Science, or related discipline- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Experience with geospatial intelligence and mapping tools such as ArcGIS or Google Maps API- Experience using SageMaker for integrating artificial intelligence and machine learning and applying frameworks such as TensorFlow or PyTorch- Proven ability to work effectively in a cross-functional team

DESCRIPTIONGood storytelling starts with great listening. At Audible, that means each role and every project has our audience in mind. Because the same people who design, develop, and deploy our products also happen to use them. To us, that speaks volumes.ABOUT THIS ROLE Audible is looking for a dynamic and motivated Support Engineer to join a growing team. If you are customer-focused with creative problem-solving skills and have experience supporting technology teams this role may be for you. As a member of our team you will have the opportunity to develop your career while supporting Audible’s services, platforms, and unique Activate Caring culture. This is a fantastic opportunity to leverage your communication, technical, and problem-solving skills to impact millions of customers around the world. As a Support Engineer, you will...- Become a subject matter expert on one or more services- Provide support activities for these services and regularly work with development teams to establish and improve service support- Operate with guidance from management and aggressively drive issues to resolution- Understand the business logic and architecture of supported services to regularly resolve undocumented trouble tickets- Be able to read and understand complex application code and make approved code fixes to resolve support issues- Provide mentoring, training, documentation, and tools to other Support Engineers to enable them to perform support activities- Regularly contribute to the creation and improvement of all support documentation- Perform code builds and deployments communicating status regularly before, during, and after each deployment.- Create and interpret metrics that measure support success and service performance- Help develop and refine operational policies and procedures used by teams and internal customers- Participate fully and constructively in the planning of team’s work- Have the ability to write simple and efficient tools to improve operational efficiency- Learn to contribute to design and development of support tools using software engineering best practices- Mentor other Support Engineers and are involved with interviewing and onboarding new team membersABOUT AUDIBLEAt Audible, we innovate and inspire through the power of voice. We're changing the narrative on storytelling. As a leading creator and provider of premium audio storytelling, we've redefined the ways people access, discover, and share stories. The stories we tell have the ability to transport and transform everyday moments into meaningful experiences and it's our people who make Audible's service possible. We're listeners, storytellers, and problem-solvers. Our perspectives and experiences power our ideas and come together in our mission to unleash the power of the spoken word. Audible offers a Hub+Home hybrid workplace model that gives employees flexibility between gathering in an Audible workspace (work from hub) and remote work (work from home). For more information, please visit adbl.co/hybrid.We are open to hiring candidates to work out of one of the following locations:Mexico City, DIF, MEXBASIC QUALIFICATIONS- 2+ years industry experience in programming and/or technical support roles- Experience with ticket monitoring and troubleshooting/debugging technical systemsPREFERRED QUALIFICATIONS- Proficiency in one or more general-purpose programming languages, such as: Java, C/C++, C#, Objective C, Python, or JavaScript- Demonstrated success as an individual contributor, managing standard operating procedures and internal processes- Superior team skills in dealing with users at all levels in a team environment- Exceptional communication, documentation and presentation skills for technical and business audiences