Información general Estadísticas salarios del profesión "Customer Service en Monterrey"

Additional Locations: N/ADiversity : Innovation : Caring : Global Collaboration : Winning Spirit : High PerformanceAt Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high:performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing : whatever your ambitions.At Boston Scientific, we want you to bring your unique strengths to our team. We are committed to empowering women, supporting the LGBTQ+ community, and creating opportunities for individuals with disabilities. We believe that your diversity is our strength, and we are committed to fostering an environment where you can not only thrive but also bring your authentic self to work. As an equal opportunity employer, we wholeheartedly welcome applications from all qualified candidates, regardless of who you are or where you come from.About the roleClinical Rolestylemargin:bottom:11.0px::Assist the Clinical department and the hospital research team during the conduct of the study, as well as after the procedure, in all study:required data collection, including but not limited to adverse and serious adverse events reporting, source data collection, etc...:Device Management: Monitor inventory levels, initiate logistics, i.e. shipments and movement tracking of investigational products according to regulatory and company guidelines. Monitor the levels and expiration dates of investigational product in the field. Coordinate communication between internal and external customers to facilitate return of product. Education/Training Role stylemargin:bottom:11.0px::Assist in the development of the training plans/materials. This includes but is not limited to: hands:on training such as simulated procedures and SIM models, as well as training materials development and preparation. :Educate and train physicians, hospital personnel and hospital staff on technical matters relating to the company products by conducting and/or coordinating one:on:one training sessions, in:service education programs, and seminars and/or outside symposiums. Provide training and resources for hospital staff to enable them to conduct training for their personnelSelling Role: stylemargin:bottom:11.0px::Collaborates with the Territory Manager on business strategy and tactics at the physician level. Demonstrates mastery of all sales tools and programs available. Demonstrates a deep understanding of the competition's strengths and weaknesses.:Responsible for developing, building, and strengthening long:term relationships with stakeholders including distributors and healthcare professionals.:The position requires presence at Operating room to support Urology surgery services and follow up to patients, physician, nurses and medical administrators.:Interest in market analysis, sales, marketing.:Proven analytical, planning and negotiation skills, as well as strategic thinking and problem solving.:Executes key account plans to achieve and deliver sales quota and overall goals.:Executes territory sales plans and strategy in line with the Business Territory Manager to maintain and develop existing and acquire new customers in private as well as public Hospitals.:Responsible for developing, building, and strengthening long:term relationships with stakeholders including healthcare professionals and distributors.:Develops and executes action plan for each customer.:Coordinates with the back:office team (Customer Service, Operations, Marketing, Finance etc..) to resolve customer requests.Preferred qualificationsstylemargin:bottom:11.0px::The candidate should have a bachelor degree and job experience of at least 2:5 yeas in companies related to medical devices as f

DESCRIPTIONEqual parts advisor and operating partner, Amazon’s team of Business Coaches assist and guide our Delivery Service Partner (DSP) business owners as they build and grow successful last mile package delivery businesses during a transformational time. Last Mile Program Manager (Business coach) finds and executes value-creation opportunities and manages the DSP relationship across the entire lifecycle of the business. As trusted advisors, Business Coaches work alongside DSPs to help solve their biggest challenges at a programmatic level; influence their business planning and strategy; and look around corners to identify obstacles and recommend solutions, ensuring DSP owners make effective business decisions and are setup for success. Business Coaches partner with our DSP owners as they launch and scale their business in one of the fastest growing industries in the world.As a Last Mile Program Manager, you will partner with DSP owners assigned to delivery stations. The Business Coach will work closely with a portfolio of owners at different stages as they set strategy, help drive accountability and engagement, and motivate and track key performance metrics. A Business Coach will collaborate with an integrated internal team of Station Operations Managers, Program Managers, and Compliance and Finance personnel to ensure owners launch and scale their business in compliance with program requirements. Business Coaches support owners by removing obstacles and improving financial, operational, and safety practices at the network level. A Business Coach will do this by analyzing problems, discovering insights, delivering recommendations, and driving change both internally and externally.Key job responsibilitiesOn a daily basis, Last Mile Program Manager are responsible for:- Supporting owners as they onboard to the program and prepare to launch. - Guiding owners as they scale their business and manage operational issues, ensuring they have resources in place to effectively ramp-up operations and prepare for peak periods. - Coordinating Business and Financial Health Reviews to discuss business performance and new opportunities, as well as to provide benchmarking data and insights.- Identifying workflow inefficiencies and working to formulate and implement operational improvements at the network level and to improve the individual DSP owner experience.- Willingness to travel (20%).About the teamAt Amazon Logistics (AMZL), our goal is to provide customers with an incredible package delivery experience through the last mile of the order. To achieve this goal, we partner with a network of small independent delivery businesses (Delivery Service Partners) to deliver customer orders. Utilizing continuous improvement initiatives and creative thinking, we support our Delivery Station teams to ensure that millions of packages reach their final destination as efficiently as possible.We are open to hiring candidates to work out of one of the following locations:Monterrey, NLE, MEXBASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 5+ Years of general experience- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements- Fluent EnglishPREFERRED QUALIFICATIONS- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedules