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Senior Site Technical Manager , Consumer Robotics
Amazon, Guadalajara, JAL, MX
DESCRIPTIONThe Senior Site Technical Manager, in Amazon's Consumer Robotics Operations group, is a versatile position that requires both leadership and technical depth. They are responsible for making key decisions for technical issues related to the product development after considering everything from cost to quality of hardware and software. Provide technical direction for manufacturing process of all stations across SMT, final assembly, testing, and packaging. This will include but not limited to cycle time, yields, failure analysis, escalations, recovery process, and tracking in Jira. Deep dive in builds during the NPI phase, work with NPI team for process flow definition, manufacturing process set up and approval for mass production. Will also be part of the Production Operations team, driving high standards for accomplishing product automation, collaborating in identifying appropriate tooling and test fixtures, troubleshooting material and process issues, and qualifying processes to assure successful validation of new products into production.Key job responsibilitiesWe are looking for an individual who wants to work on a business that is growing at a rapid pace. We are a critical part of the hardware development process. We ensure successful fulfillment for product launches and ongoing support, grow the capabilities of our current systems to meet our needs, and drive continuous improvement for the company. As part of this dynamic team, you’ll collaborate with other Amazon cross functional teams including Sustaining & New Product Operations PM’s and Material PM’s, quality, engineering, GCM’s, Finance and Contract Manufacturing counterparts to establish and sustain robust manufacturing processes including SMT, final assembly, test, packaging and shipment.We are looking for an individual who wants to build the next generation of Consumer Robots. Growing the capabilities of our current systems to meet our needs, and drive continuous improvement for the company.- Act as technical leader for one product and manufacturing site, be responsible for factory readiness and ensure new product launch, meeting goal of quality, schedule and cost.- Expedite closure of technical issues related to Final Assembly, Test and Packaging to ensure consistent execution of the factory’s quality and production plans.- Develop and achieve automation of product assembly and test lines to increase productivity, simplify scalability, and deliver outstanding product quality.- Participation in design & planning through DFM, line balancing, as well as process yield, capacity and cost Modeling.- Work with supplier engineering teams to identify and escalate manufacturing challenges by enforcing DFM and DFT principles.- Focus in SMT technology, responsible for SMT DFM for new products, Line balancing, as well as Process Yield, Capacity and Cost Modeling.- Review and Approval of Tooling Designs & Qualification.- Responsible for yield improvement and manufacturing resolution for sustaining products.- Direction and Oversight of Process Qualification, Approval and Documentation. - Working with Quality team for Quality improvements. - Working with Lean team on Lean project and automation.A day in the life- Help develop process and teams to establish a shared engagement and development model of product development (e.g. CM, JDM, ODM).- Lead an internal cross functional team and external vendors to deliver a next generation product. - Manage internal and external stakeholders to ensure the program achieves its program milestones, meets quality requirements, and meets/beats financial targets. - Deliver results on complex program launches involving cross-functional teams. - Work with stakeholders to define program business requirements.- Understand current system capabilities and limitations. - Problem solves with team on program hurdles. - Coordinate with cross functional teams to implementation. - Travel as required (and as permitted).About the teamExcited about robotics, and how it will be used in our everyday lives? Amazon's Consumer Robotics group is responsible for products like Astro, pushing the boundaries of what’s possible, making the future closer than ever.Astro is Amazon's first household robot to use AI and Intelligent Motion to gracefully and intuitively interact with people and spaces. It is a different kind of robot, one that’s designed to help customers with a range of tasks like home monitoring and keeping in touch with family. It brings together new advancements in artificial intelligence, computer vision, sensor technology, voice and edge computing in a package that’s designed to be helpful and convenient.We are open to hiring candidates to work out of one of the following locations:Guadalajara, JAL, MEXBASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Degree in engineering or related fieldPREFERRED QUALIFICATIONS- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership- Experience working with overseas partners
Software Development Manager, Devices Supply Chain Technologies
Amazon, Guadalajara, JAL, MX
DESCRIPTIONThe Devices Supply Chain Technology team develops and supports systems and processes that make planning, manufacturing, launching and supporting our devices as efficient and friction-less as possible. We own and build platforms to support everything from Supply Planning, Logistics, Materials Management, Product Lifecycle Management to Device Costing, among others. Come join the team that helps Amazon invent and innovate the Amazon Devices Supply chain and work with the best and the brightest in the industry! 
We are looking for a proven and experienced software development manager who can help lead the team in building innovative solutions for Amazon. As a Software Development Manager, you will be responsible for leading a team of engineers in the design, development, test, and deployment of our software and services. The successful candidate will have an established background in developing complex systems, a strong technical background, excellent project management skills, great communication skills, and a motivation to achieve results in a fast paced environment.This candidate has great insight into our customers (and the analytic skills to develop these insights), the vision and creativity to find innovative ways to act on these insights, the technical chops to translate those ideas into innovative design, and interpersonal and management skills to harness the passion and energy of teams across the company to drive the designs into the world as products that will delight our customers.In this role, you will work closely with senior leaders, stakeholders, software engineers, scientists and product teams across Amazon to drive large cross-org innovations and project delivery activities.Key job responsibilitiesAs a software development manager, your responsibilities include:- Define, design, and deliver software applications- Mentoring and developing your team of engineers- Managing the day-to-day activities of the engineering team within an Agile/Scrum environment- Collaborate with multiple business stakeholder, engineering and design teams to coordinate, prioritize and deliver to an ambitious roadmapA day in the lifeYou are the owner of your team and product diving into any problem with your engineers and stakeholders (both internal and external to Amazon) to invent new solutions for devices supply chain and remove roadblocks that are preventing them from delighting their customers.You are also the mentor and champion of your team members helping them grow in their career aspirations and technical growth.About the teamWe are a tight knit and efficient team that delivers automation and optimization supply chain solutions for the Devices ((i.e. Amazon Echoes, Kindles, FireTV, Ring, etc) organization. We are specialized in that Amazon Devices develops and owns the product that Amazon is selling on both the Amazon retail site and to external vendors.We are open to hiring candidates to work out of one of the following locations:Guadalajara, JAL, MEXBASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of engineering experience- 7+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams- Experience with the scrum methodologyPREFERRED QUALIFICATIONS- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers- Master's degree in computer science, engineering, mathematics or equivalent- Experience working with supply chain and/or manufacturing operations systems.
Sr. Manufacturing Tech Program Manager, Consumer Robotics
Amazon, Guadalajara, JAL, MX
DESCRIPTIONThe Sr. Manufacturing Tech Program Manager, in Amazon's Consumer Robotics Operations group, is a versatile position that requires both leadership and technical depth. They are responsible for making key decisions for technical issues related to the product development after considering everything from cost to quality of hardware and software. Provide technical direction for manufacturing process of all stations across SMT, final assembly, testing, and packaging. This will include but not limited to cycle time, yields, failure analysis, escalations, recovery process, and tracking in Jira. Deep dive in builds during the NPI phase, work with NPI team for process flow definition, manufacturing process set up and approval for mass production. Will also be part of the Production Operations team, driving high standards for accomplishing product automation, collaborating in identifying appropriate tooling and test fixtures, troubleshooting material and process issues, and qualifying processes to assure successful validation of new products into production.Key job responsibilitiesWe are looking for an individual who wants to work on a business that is growing at a rapid pace. We are a critical part of the hardware development process. We ensure successful fulfillment for product launches and ongoing support, grow the capabilities of our current systems to meet our needs, and drive continuous improvement for the company. As part of this dynamic team, you’ll collaborate with other Amazon cross functional teams including Sustaining & New Product Operations PM’s and Material PM’s, quality, engineering, GCM’s, Finance and Contract Manufacturing counterparts to establish and sustain robust manufacturing processes including SMT, final assembly, test, packaging and shipment.We are looking for an individual who wants to build the next generation of Consumer Robots. Growing the capabilities of our current systems to meet our needs, and drive continuous improvement for the company.Act as technical leader for one product and manufacturing site, be responsible for factory readiness and ensure new product launch, meeting goal of quality, schedule and cost.Expedite closure of technical issues related to Final Assembly, Test and Packaging to ensure consistent execution of the factory’s quality and production plans.Develop and achieve automation of product assembly and test lines to increase productivity, simplify scalability, and deliver outstanding product quality.Participation in design & planning through DFM, line balancing, as well as process yield, capacity and cost Modeling.Work with supplier engineering teams to identify and escalate manufacturing challenges by enforcing DFM and DFT principles.Focus in SMT technology, responsible for SMT DFM for new products, Line balancing, as well as Process Yield, Capacity and Cost Modeling.Review and Approval of Tooling Designs & Qualification.Responsible for yield improvement and manufacturing resolution for sustaining products.Direction and Oversight of Process Qualification, Approval and Documentation.Working with Quality team for Quality improvements.Working with Lean team on Lean project and automation.A day in the lifeHelp develop process and teams to establish a shared engagement and development model of product development (e.g. CM, JDM, ODM).Lead an internal cross functional team and external vendors to deliver a next generation product.Manage internal and external stakeholders to ensure the program achieves its program milestones, meets quality requirements, and meets/beats financial targets.Deliver results on complex program launches involving cross-functional teams.Work with stakeholders to define program business requirements.Understand current system capabilities and limitations.Problem solves with team on program hurdles.Coordinate with cross functional teams to implementation.Travel as required (and as permitted).About the teamExcited about robotics, and how it will be used in our everyday lives? Amazon's Consumer Robotics group is responsible for products like Astro, pushing the boundaries of what’s possible, making the future closer than ever.Astro is Amazon's first household robot to use AI and Intelligent Motion to gracefully and intuitively interact with people and spaces. It is a different kind of robot, one that’s designed to help customers with a range of tasks like home monitoring and keeping in touch with family. It brings together new advancements in artificial intelligence, computer vision, sensor technology, voice and edge computing in a package that’s designed to be helpful and convenient.We are open to hiring candidates to work out of one of the following locations:Guadalajara, JAL, MEXBASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Degree in engineering or related fieldPREFERRED QUALIFICATIONS- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership- Experience working with overseas partners
Ejecutivo de Afiliación - Puntos de Entrega
Amazon, Guadalajara, JAL, MX
DESCRIPTIONHorario: lunes a sábado de 9:00 am a 5:00 pm. (Sujeto a cambios por temporada). Salario mensual base antes de impuestos: $11,577.63 MXN más prestaciones de ley y superiores. En Amazon, estamos trabajando para ser la principal compañía enfocada en los clientes. Somos una de las marcas más reconocidas en el mundo porque distribuimos millones de productos a nuestros clientes. Estamos buscando un líder de afiliación de nuevos negocios para nuestra organización en el área de última milla para la entrega de paquetes.En esta posición serás responsable de nuevas afiliaciones de negocios en un área asignada. Trabajando en campo diariamente para llevar a cabo la supervisión y atención a negocios ya afiliados. Los negocios que se afilien en tu territorio proporcionarán el servicio de entrega de paquetes a los clientes que compran en la tienda en línea de Amazon. Key job responsibilities• Trabajar en campo diariamente para visitar, auditar y brindar atención a negocios afiliados al programa.• Supervisar alrededor de 45 a 50 tiendas.• Identificar oportunidades y áreas de mejora con los clientes dentro del proceso de entrega.• Realizar mapas de calor para visualizar las zonas dentro de tu territorio donde se requiere la afiliación de nuevos negocios.• Entrenar a los promotores de nuestro proveedor de servicios de prospección.• Aclarar expectativas, proveer comunicación clara y mantener una relación efectiva con los negocios afiliados dentro de tu territorio.• Mejorar el compromiso con los afiliados para incrementar su permanencia. • Visitar a los negocios afiliados de manera periódica para mantener la comunicación y compromiso.• Asegurar el volumen de colocación de las tiendas, así como, contribuir con sus capacitaciones para la entrega de paquetes.We are open to hiring candidates to work out of one of the following locations:Guadalajara, JAL, MEXBASIC QUALIFICATIONS- High school or equivalent- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysPREFERRED QUALIFICATIONS- 1+ years of Microsoft Office products and applications experience
Software Development Manager, Devices Supply Chain Technologies
Amazon, Guadalajara, JAL, MX
DESCRIPTIONThe Devices Supply Chain Technology team develops and supports systems and processes that make planning, manufacturing, launching and supporting our devices as efficient and friction-less as possible. We own and build platforms to support everything from Supply Planning, Logistics, Materials Management, Product Lifecycle Management to Device Costing, among others. Come join the team that helps Amazon invent and innovate the Amazon Devices Supply chain and work with the best and the brightest in the industry! 
We are looking for a proven and experienced software development manager who can help lead the team in building innovative solutions for Amazon. As a Software Development Manager, you will be responsible for leading a team of engineers in the design, development, test, and deployment of our software and services. The successful candidate will have an established background in developing complex systems, a strong technical background, excellent project management skills, great communication skills, and a motivation to achieve results in a fast paced environment.This candidate has great insight into our customers (and the analytic skills to develop these insights), the vision and creativity to find innovative ways to act on these insights, the technical chops to translate those ideas into innovative design, and interpersonal and management skills to harness the passion and energy of teams across the company to drive the designs into the world as products that will delight our customers.In this role, you will work closely with senior leaders, stakeholders, software engineers, scientists and product teams across Amazon to drive large cross-org innovations and project delivery activities.Key job responsibilitiesAs a software development manager, your responsibilities include:- Define, design, and deliver software applications- Mentoring and developing your team of engineers- Managing the day-to-day activities of the engineering team within an Agile/Scrum environment- Collaborate with multiple business stakeholder, engineering and design teams to coordinate, prioritize and deliver to an ambitious roadmapA day in the lifeYou are the owner of your team and product diving into any problem with your engineers and stakeholders (both internal and external to Amazon) to invent new solutions for devices supply chain and remove roadblocks that are preventing them from delighting their customers.You are also the mentor and champion of your team members helping them grow in their career aspirations and technical growth.About the teamWe are a tight nit and efficient team that delivers automation and optimization supply chain solutions for the Devices ((i.e. Amazon Echoes, Kindles, FireTV, Ring, etc) organization. We are specialized in that Amazon Devices develops and owns the product that Amazon is selling on both the Amazon retail site and to external vendors.We are open to hiring candidates to work out of one of the following locations:Guadalajara, JAL, MEXBASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of engineering experience- 7+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams- Experience with the scrum methodologyPREFERRED QUALIFICATIONS- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers- Master's degree in computer science, engineering, mathematics or equivalent- Experience working with supply chain and/or manufacturing operations systems.
Software Development Manager, Device Analytics Services
Amazon, Guadalajara, JAL, MX
DESCRIPTIONThe Amazon Devices team designs and engineers high-profile consumer electronics, including the best-selling Kindle family of products. We have also produced groundbreaking devices like Fire tablets, Fire TV, Amazon Dash, and Amazon Echo. What will you help us create?SDMs at Amazon work on real world problems on a global scale, own their systems end to end and influence the direction of our technology that impacts hundreds of millions customers around the world. At Amazon an SDMs can expect to lead team(s) of highly performing individuals in the design of flexible and scalable solutions, and day-to-day operations. They will work on some of the most complex challenges in large-scale computing by utilizing your skills in data structures, algorithms, and object oriented programming. We will be working on building and operating new services to enable the externalization of existing services that enable devices to do registration, over-the-air updates, telemetry, and troubleshooting.If you feel strongly about leading a team in the development of world class software, running a high volume, large scale fleets, have experience in building distributed systems, device software, and/or wireless platform services with strict performance requirements, we’d like to talk to you.Key job responsibilities- As a Software Development Manager, you will lead a team of talented SDEs and be responsible for delivering world class scalable services. You will have significant influence on our overall strategy by helping define these product features, drive the system architecture, and spearhead the best practices that enable a quality product.- The ideal candidate is clearly passionate about new opportunities and has a demonstrated track record of success in delivering new features and products through high-performing teams. A commitment to team work, hustle, and strong communication skills (to both business and technical partners) are absolute requirements. Creating reliable, scalable, and high performance products requires exceptional technical expertise, a sound understanding of the fundamentals of Computer Science, and practical experience building large-scale distributed systems. - This person has thrived and succeeded in delivering high quality technology products/services in a hyper-growth environment where priorities shift fast.About the teamYou will lead a team of 6 SDEs located in Guadalajara.We are open to hiring candidates to work out of one of the following locations:Guadalajara, JAL, MEXBASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of engineering experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teamsPREFERRED QUALIFICATIONS- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers