Información general Estadísticas salarios del profesión "Customer Service en Edo de México"

YOUR ROLE Encargado de la de recepción de pedido hasta la entrega del producto. Conocimiento de regulaciones y con transporte para el movimiento de producto. Gestión de Customer Service. YOUR SKILLS Licenciatura en Comercio Exterior o Relaciones Internacionales. Inglés 80% Manejo de SAP Conocimiento de las regulaciones de transporte en materiales y residuos peligrosos

Mexico, Huixquilucan, Beauty Care Customer Service Manager HENKEL IS FOR THOSE WHO STEP UP. DO YOU? En Henkel puedes marcar la diferencia y desarrollar tu carrera. Por eso, trabajarás en tus propios proyectos y asumirás toda la responsabilidad desde el primer momento. Nuestras marcas únicas, presentes en todo el mundo, te ofrecen innumerables oportunidades para ser fiel a tus convicciones y explorar nuevos caminos. Si tienes una mentalidad emprendedora que te permite pensar siempre de manera creativa e innovadora, aprovecha esta oportunidad y ayudános a formar con nosotros un futuro digital. Tu función Licenciatura concluida en administración, Ing Industrial, o afín Conocimiento en SAP de 3 a 5 años de experiencia en posiciones similares en Customer Service para Supply Chain Ingles Intermedio- Avanzado Tus habilidades Manejo de equipos de trabajo Atención y seguimiento a clientes Solución de problemas Pensamiento analítico y Estrategico Comunicación Asertiva

YOUR ROLE Encargado de la de recepción de pedido hasta la entrega del producto. Conocimiento de regulaciones y con transporte para el movimiento de producto. Gestión de Customer Service.

YOUR ROLE The position gives support for LATAM region with activities such as: Attend Calls from clients for Adhesives application support Attend Emails for Adhesives application support Create Monthly, weekly and daily reports to stakeholders. Laboratory support and trainings through webinars Document translation to Spanish and Portuguese YOUR SKILLS Proactive Good Communication Customer service driven English intermediate to advanced (Mandatory) Portuguese advanced (Mandatory) Chemistry background desirable

DESCRIPTIONOperations is at the heart of Amazon business. We are known for our speed, accuracy and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. In these key roles, you’ll come in to help us exceed productivity goals and deliver against our customer promises. Our scale is expansive and our presence is growing. Our goal is simple: to offer the world’s greatest selection of products and services with the world’s best customer experience.We are seeking an Area Manager to lead last mile operations in one of our Delivery Stations.Your responsibilities:- Managing an environment concerning the delivery of Amazon orders direct to our customers, subject to ever rising volume and complexity, operating on a 24/7 basis- Managing day-to-day relationships with multiple Delivery Service Providers (DSPs)- Driving operational goals and metrics for your Delivery Station. Communicating the vision to your team- Presenting operational metrics regularly to the senior leadership team- Problem-solves for closing gaps between performance and goals- Hires and develops top talent. Creates and implements a talent plan for the site including talent acquisition, performance and career management, learning and development, succession planning, and employee engagement- Works with key business partners such as Transport & Sortation, DSP Management, Finance, Loss Prevention, IT, HR, ACES and EngineeringThe OTR team focuses in meeting our customers expectations by providing first class delivery services while liaising with multiple stakeholders to do so. The team is currently seeking a talented Operations Manager to support our operations growth and ensure scalability across the region. Key job responsibilitiesSetting and communicating performance goals while ensuring productivity on route is maximized through, training, analysis, and feedback of performance data on a periodic basis.Partnering with the AMZL Delivery Station under the roof (UTR) management team to establish and maintain quality control standards.Proactively identifying and leading process improvement initiatives and Lean tools.Cross functional coordination and task tracking.Communications across various areas to ensure alignment of goals and tasks to guarantee the overall success of the program.Strategic planning and forecasting to appraise performance and problem resolution.Ability to manage multiple complex projects simultaneously.Management and execution of cross-functional projects or components of large programs including data gathering, manipulation and analysis, forward looking supply chain approaches and communication of insights & recommendations.Creating and implementing improvements to our transportation network that deliver flexible and efficient products on behalf of our customers.Ensuring procedures are followed for safety, building security and product loss preventionWe are open to hiring candidates to work out of one of the following locations:Toluca, MEX, MEXBASIC QUALIFICATIONS- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- 5+ years of general experience- Solid understanding/background from Last mile operations- English Fluency- 3+ Years as people managerPREFERRED QUALIFICATIONS- MBA or similar- Ability to deal with ambiguity- Ability to deal with changing priorities.- Demonstrated ability to successfully develop others into higher levels of leadership in an organization.