Estadísticas de revisión de los salarios en el sector "Atención Al Cliente en Edo de México"

Mexico, Huixquilucan, Beauty Care Customer Service Manager HENKEL IS FOR THOSE WHO STEP UP. DO YOU? En Henkel puedes marcar la diferencia y desarrollar tu carrera. Por eso, trabajarás en tus propios proyectos y asumirás toda la responsabilidad desde el primer momento. Nuestras marcas únicas, presentes en todo el mundo, te ofrecen innumerables oportunidades para ser fiel a tus convicciones y explorar nuevos caminos. Si tienes una mentalidad emprendedora que te permite pensar siempre de manera creativa e innovadora, aprovecha esta oportunidad y ayudános a formar con nosotros un futuro digital. Tu función Licenciatura concluida en administración, Ing Industrial, o afín Conocimiento en SAP de 3 a 5 años de experiencia en posiciones similares en Customer Service para Supply Chain Ingles Intermedio- Avanzado Tus habilidades Manejo de equipos de trabajo Atención y seguimiento a clientes Solución de problemas Pensamiento analítico y Estrategico Comunicación Asertiva

Job Purpose:Provide technical and commercial assistance and application specific information to our customers and internal customer service personnel in order to promote Dana product. ::Answer customer and internal customer service product technical inquiries using engineering/production data.:Assist in determining how product is to be serviced with assistance from technical service or engineering depts:Provide internal departments with corrections to current publications where identified- Assist customers/Crossville in part dimensional information from prints- Provide support on quotes for service units, (transmissions, axles, electronic controllers- Prepare recommended inventory lists for new products/customer applications- Provide support/participate in product launch/ product phase out/complexity reduction teams- Propose service parts overhaul kits for specific components/units- Help promote the sale of these products to our customers- Provide application specific information- Provide solutions/solve problems- Help promote the sale of Dana product- Create solid customer relations and provide excellent customer satisfaction- Be a problem solver and information source for the customer, with solutions and data:Performs all other duties as assignedJob Duties and ResponsibilitiesEDUCATION AND QUALIFICATIONS :Associates Degree in Engineering or related area experience SKILLS AND COMPETENCIES:Experience and product knowledge of Dana parts:Technical aptitude/interest:Customer focused:Superior communication skills, both oral and written Technical:Self:starter, able to accept responsibility and prioritize work load:Computer knowledge required:Ability to work as a team member:Ability to read engineering prints